If you are not 100% happy with your item, you can return it for a full refund. Please contact us by email within 7 days of receiving it, giving your reasons why you are not satisfied with it. Please return it to us in its original condition within 14 days of receiving it, to get a full refund (excluding delivery costs). We reserve the right to refuse the refund of items that have been misspelt, have clearly been damaged or used by the customer. Personalised products are non-refundable. If an item has been damaged during delivery, please photograph the item & email it to us within 7 days. Items that have been clearly damaged in transit will be replaced immediately at no cost to the customer.
Payment can be made with your credit card through PayPal or by using your PayPal account. It is the safest most secure & easiest way to buy online. You are not required to have a PayPal account to buy from us. All goods remain the property of Wee County Trophies, until paid for in full.
We treat our customer’s privacy seriously. To place an order with us, we request that you provide some personal information which is needed to process your order. Your information will never be shared with any third parties. Any marketing or promotional correspondence we do send to you will contain an option to unsubscribe from future mail.
€5 per order on all gifts
Trophies delivery charge will be depending on weight.
Local pick up is free just select this option at the check out.
Delivery is with Fastway Couriers & a signature is required.
What if I make a spelling mistake?
We will print what is entered into the text box, so please check & recheck for typos & misspellings before your order is complete. If you notice a mistake after submitting your order, please contact us ASAP, so that the mistake can be rectified before we personalise your gift. If we have already completed your order before you contact us with the mistake, unfortunately there is nothing we can do about it.
Gift orders will be sent out within 3-5 working days. If you need your item by a certain date, let us know & we will do our best to accommodate you. You will receive a confirmation email when your order is dispatched & delivery should be within 2 working days. Delivery is with Fastway couriers & a signature is required.
Delivery prices are for Ireland only. If you would like a quote for overseas deliveries, please get in touch.